Questions About Shipping

My Shipping Address is Incorrect - How Do I Update It?
Please refer to the email you received with the subject line "ITA Order: YOUR_FIRST_NAME  YOUR_LAST_NAME" Find the section titled "Shippi...
Sun, 15 Nov, 2020 at 12:44 PM
How Do I Change My Shipping Option: Add Tracking/Expedited
Please refer to the email you received with the subject line "ITA Order: YOUR_FIRST_NAME  YOUR_LAST_NAME" Find the section titled "Shippi...
Sun, 15 Nov, 2020 at 12:43 PM
How Do I Request the Original Booklet and Plastic Identification Card To Be Shipped To Me?
If you placed an application for Digital Only documents and would like to request the original booklet and plastic identification card –  Please refer t...
Sun, 15 Nov, 2020 at 12:33 PM
My Documents Have Not Arrived Yet
If you selected a shipping option that contains a tracking number - please refer to the email that contains your tracking number for an update on tracking. ...
Sun, 15 Nov, 2020 at 12:49 PM
Will I Receive a Plastic Identification Card?
We will be mailing you the original copy with physical endorsement stamps.  We will also be including a ID card as well.
Sun, 15 Nov, 2020 at 12:54 PM
How Long Does Shipping Take/When Will I Receive My Documents
Please refer to the email you received with the subject line "ITA Order: YOUR_FIRST_NAME  YOUR_LAST_NAME"  Find the Section titled "SHIPP...
Sun, 15 Nov, 2020 at 12:56 PM
How Much Is Shipping?
Shipping costs and options for a particular country can be found here: Shipping Calculator
Thu, 19 Nov, 2020 at 7:06 PM
Where Is My Tracking Number
Please refer to the email you received with the subject line "ITA Order: YOUR_FIRST_NAME  YOUR_LAST_NAME"  Find the Section titled "SHIPP...
Sun, 15 Nov, 2020 at 1:04 PM
How Do I add My Phone Number For Shipping?
We do not require a phone number for shipping purposes unless you select DHL as your shipping option.  Standard and Expediated Shipping options use local ca...
Mon, 16 Nov, 2020 at 9:06 PM