If you selected a shipping option that contains a tracking number - please refer to the email that contains your tracking number for an update on tracking.  


Please refer to the email you received with the subject line "ITA Order: YOUR_FIRST_NAME  YOUR_LAST_NAME" 


Find the Section titled "SHIPPING INFORMATION"


Find the information listed under "Estimated Delivery Time"


Shipping times are listed as BUSINESS DAYS.  These do not include weekends (Saturday/Sundays) or Holidays.  A 5-10 business day window is about one - two standard weeks (7-14 standard days).


If it has been longer than the "Estimated Delivery Time" -


Find the Section titled "Shipping Updates"


Click on the link titled "Shipping Update"