If you selected a shipping option that contains a tracking number - please refer to the email that contains your tracking number for an update on tracking.
Please refer to the email you received with the subject line "ITA Order: YOUR_FIRST_NAME YOUR_LAST_NAME"
Find the Section titled "SHIPPING INFORMATION"
Find the information listed under "Estimated Delivery Time"
Shipping times are listed as BUSINESS DAYS. These do not include weekends (Saturday/Sundays) or Holidays. A 5-10 business day window is about one - two standard weeks (7-14 standard days).
If it has been longer than the "Estimated Delivery Time" -
Find the Section titled "Shipping Updates"
Click on the link titled " "